FAQs

Do you take requests?

YES! Please click “CUSTOM” in the site navigation and fill out the form to give me an idea of what you are looking for. Please be as descriptive as you can be in the form.

Can You recreate something I’ve already found?

I LOVE being inspired by other artists’ work! I would love to see what you have found but I will not copy someone else’s hard work! I will allow a picture to guide me towards your vision and put my own creative spin on it.

What type of essential oils are used in the rollers?

All essential oil tinctures are made with Young Living oils. These oils are of the highest quality. For more information on Young Living oils please visit www.youngliving.com

What is your turn around time?

Expect your order to take 2-4 weeks. Free Soul Studio is currently operating on a made to order basis and does not keep back stock of inventory.

Do you offer classes?

YES! Please click on CLASSES in the site navigation to see any upcoming classes being offered.

DO YOU OFFER GIFT CARDS?

At this time, I do not offer gift cards. Sorry for the inconvenience!

What is your return policy?

Only the following items are eligible for returns: plant hangers, books, and apparel. To start a return for one of these items please click “Say Hello” in the site navigation and fill out the form stating what you would like to return and why.

*No other items will be considered for returns as all other items are custom and made to order.

I received my macrame decor, now what?

Hang that baby up! But first, gently straighten out the cords (if they get kinked from shipping, they will eventually flatten back out). Next, find a spot on your wall that will support the weight of your macrame decor. If you have ordered a commission that is 24” wide or wider, it is strongly recommended that you find a stud in the wall to secure your hook or nail to for extra support.